Cookie Policy

This policy applies on and from 25 May 2018.

Whenever you use our Falcon Green website or Falcon Green Application (“Services”), information may be collected through the use of cookies and similar technologies.
(for reference, you can view the previous policy by scrolling down past this updated version)

By using our Services, you agree to our use of cookies and other similar technologies as described in this Cookie Policy.

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Internet Explorer, Mozilla Firefox or Google Chrome or Apple Safari or Microsoft Edge) then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences.
Cookies are very useful and do lots of different jobs that help to make your experience on websites as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences, and generally improving your experience (see below for more examples). They can also help to ensure that adverts you see online are more relevant to you and your interests.
They are referred to as session or persistent cookies, depending on how long they are used:
• Session cookies only last for your online session and disappear from your computer or device when you close your browser.
• Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.

When you use one of our Services, the following 4 categories of cookies may be set:

1. ‘Strictly necessary’ cookies
These cookies are essential in helping you to move around our website and app and to use their features, such as accessing secure areas of the website. Without these cookies, services you have asked for, such as setting up PIN protection, cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you’ve been on the Internet.
Some examples of these essential cookies include:
• Identifying you as being signed in to Services and keeping you logged in throughout your visit so that you don’t need to sign in each and every time you visit.
• Establishing links between your account and your device, for example if you link your registered account to an Apple device, a file containing information establishing this link will be stored.

2. Session cookies
These cookies allow websites to link the actions of a user during a browser session. These session cookies expire after a browser session so would not be stored longer term. For this reason session cookies may sometimes be considered less privacy intrusive than persistent cookies.

3. Persistent cookies
These are stored on a users’ device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site or to target advertising.

4. Analytics cookies
In order to keep our Services relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use them. For example, we can see which parts of the Services All 4 are most popular, identify which pages have been visited, identify when errors occur, and test different versions of a page or feature to see which one works best. Web analytics services use cookies to recognise your browser or device and, for example, identify whether you have visited Services before and what you have previously viewed or clicked on. This allows us to track information, such as how many individual users we have and how often they visit Services. It also helps us to analyse patterns of user activity and to develop a better user experience.
These cookies do not identify you directly as they do not collect information such as your name or email address. However, the information collected by these cookies will be linked to a unique user identifier code. This is a random sequence of numbers and letters which we can use to link information collected by the cookies back to you without the cookies collecting your name or email address. This allows us to use the information collected by the cookies to understand more about your visiting habits and your interests so that we can make our Services more relevant to you.

5. Third party cookies
All the cookies described so far in this policy are “first party cookies”, which means they are set and controlled by Falcon Green. Occasionally, third parties may set cookies on our Services which Falcon Green does not control. These are called “third party cookies”.
On some pages of our websites, we may include embedded content, for example from YouTube. When you visit a page with embedded content, the service provider (for example, YouTube) may set its own cookies on your web browser to track the success of their application or to customise their application to you.

Falcon Green does not control the use of these cookies and cannot access them, as cookies can only be accessed by the party who originally set them. You should check the third party websites for more information about these cookies.

There are various ways that you can control and manage your cookies which are discussed in a bit more detail below. Please remember that any settings you change will not just affect Falcon Green cookies. These changes will apply to all websites that you visit (unless you choose to block cookies from particular sites). The settings you change will also only apply to the device on which you change them and will not apply across all your devices. If you want to opt out of cookies on all your devices, you will need to change the settings on all your devices individually.
Managing cookies in your browser
Most modern browsers will allow you to:
• See what cookies you’ve got and delete them on an individual basis.
• Block third party cookies.
• Block all cookies from being set.
• Delete all cookies when you close your browser.
You should be aware that any preferences will be lost if you delete all cookies. Ironically, this includes where you have opted out from cookies, as this requires an opt-out cookie to be set. This means that if you opt out from cookies and then delete all cookies, your opt out will not be saved and you will need to opt out again (which will store a strictly necessary cookie so that your device can remember that you have opted out).

The links below take you to the ‘Help’ sections for each of the major browsers so that you can find out more about how to manage your cookies.
Google Chrome



Safari iOS


Internet Explorer

Managing analytics cookies
It is possible to opt out of having your browsing activity recorded by analytics cookies. Falcon Green uses the following analytics providers and you can opt out of their cookies by clicking on the following links. Please note that this will take you to the relevant third party’s website and generate a ‘no thanks’ cookie, which will stop any further cookies being set by those third parties.

Don’t forget that by not allowing analytics cookies, this stops us from being able to learn what people like or don’t like about our Services so that we can make them better.

Google Analytics

Managing cookies and similar technologies on devices
Please note that the local storage used on devices is essential to the operation of our Services on those devices and you cannot opt out of local storage being used on those devices.
Managing third party cookies
As detailed under the section headed “Third party cookies” above, we do not allow our advertising partners to set cookies through our Services which enable them to track your activity themselves or to advertise to you directly.

If you would like more information about our use of cookies, please contact us at

Last Updated 25 May 2018